FAQ

This Frequently Asked Questions (FAQ) answers common questions about using mauIklan.my.

1. What is mauIklan.my?

mauIklan.my is an online advertising platform where users can browse products and services, 
while approved advertisers can create and manage listings.

2. Is it free to post a listing on mauIklan.my?

Yes. Standard listings are free of charge.
Approved advertisers may post listings subject to the mauIklan.my Terms and Conditions and applicable listing requirements.
An optional Featured Listing service is also available for additional visibility.

3. How do I become an approved advertiser?

A registered member must apply to become an advertiser.
At least one supporting document must be submitted for verification.
Once the application is approved, the member can post and manage listings through the account dashboard.

4. How do I post a new listing?

After becoming an approved advertiser:

1. Log in to the mauIklan.my account.

2. Select Post a Free Listing Now.

3. Choose the most suitable category and subcategory.

4. Enter the required listing information.

5. Add images where available.

6. Review the information.

7. Select Publish Listing.

For more guidance, refer to the How to Post a Listing page.

5. Can I edit or remove my listing after it is published?

Yes.
Advertisers can edit or remove their listings through the account dashboard.
Listing information should be kept accurate and up to date. Listings that are no longer available should be removed.

6. What is a Featured Listing?

A Featured Listing is an optional paid service that provides additional visibility for a selected listing.
Once payment is successfully verified and approved, the listing will be featured for the selected period.
Featured status provides additional visibility but does not guarantee enquiries or successful transactions.

7. How do I pay for a Featured Listing?

Payment is made using the available payment method shown on mauIklan.my.
After payment, the advertiser must submit the required payment information through the Report Bank Transfer form.
A payment receipt may also be uploaded as supporting evidence.
The payment must be verified before the Featured Listing is activated.

8. How can I contact an advertiser?

Visitors may contact an advertiser using the contact options shown on the listing page.
These may include:

• SMS;

• Telephone call; and

• WhatsApp.

Contact information should be used only for genuine enquiries about the relevant listing.

9. What products or services are not allowed?

Listings must comply with the mauIklan.my Terms and Conditions and applicable laws.
Listings must not include:

• Counterfeit goods;

• Fraudulent offers or scams;

• False or misleading information;

• Unauthorized copyrighted material;

• Illegal products or services; or

• Other prohibited or inappropriate content.

mauIklan.my may remove or restrict listings that do not comply with platform requirements.

10. What should I do if I see a suspicious or inappropriate listing?

A suspicious, misleading, or inappropriate listing may be reported through the mauIklan.my Contact page.
Please provide clear information about the listing and explain the reason for the report.
mauIklan.my may review the listing and take appropriate action where necessary.

For more information, please refer to the mauIklan.my Terms & Conditions, Privacy Policy, How to Post a Listing page, or Contact page.