FAQ


Frequently Asked Questions

1. How do I place an ad?

It's very easy to place an ad: click on the button "Post free Ads" above right.

2. What does it cost to advertise?

The advertisement is 100% free throughout the website.

3. What types of ad plans are you offering?

-Free Plan (No Charges)

-Premium Plan + RECOMMENDED Ribbon (60 days), RM33.00

-Hot Deal Plan + PAID AD Ribbon (50 Days), RM13.00  

-New Plan + PAID AD Ribbon (50 Days), RM13.00  

-Urgent Plan + PAID AD Ribbon (50 days), RM13.00  

-Announcement Plan + PAID AD Ribbon (50 Days), RM13.00

4. How long do free ad plan run?

The free ad plan run for a certain period of time that is put into the system. After reaching the advertisement due date, the ad will automatically be deleted from mauiklan.my.

5. What is the special privilege of a paid ad plans?

Your paid ad will be displayed in a box called "Sponsored Ads." Your ads will be sliding or moving to capture the attention of the users. Furthermore, they will display on the top page after the search result is executed.

6. What have customers said about the paid ad plans offered by mauiklan.my?

They have been satisfied with mauiklan.my's offers, and after expiration, always subscribe to a new paid plan. Their businesses are growing dramatically by promoting their products or services online. They are really happy and satisfied with the features and services provide by mauiklan.my.

7. What about the payment method for paid ad plans provided by mauiklan.my?

As of now, we are using two type of payment methods: credit card or debit card with STRIPE; and PayPal. The user can choose the most convenient method. They are easy, secure and are processed quickly.

8. I got the message "We have not received your payment. An error occurred. Your card has been declined." What should I do?

There are two possible reasons for your card being declined after submit ad paid in mauiklan.my:

i) If you pay online and your credit card is declined, it could be due to a typo on your part. Between your 15 or 16-digit card number, your expiration date, and your security code (CVV code), it's possible that you misread some numbers or fat-fingered a digit.

ii) If all the credit card information is correct but it's still being declined, you have to make sure that your card allows online transactions. If it doesn't, talk to your credit card company or bank issuing the credit card about allowing these charges, or use another card.

9. What about the safety & protection payment in mauiklan.my?

We want you to have a safe and secure managing ad experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy. For safety reasons, our website does not store any of our customer's credit cards information.

10. If I post an ad, will I also get more spam e-mails?

Absolutely not, because your email address is not visible on the website.

11. How do I delete my ad?

Log in to your account to remove your ad. This is very important to maintain our server performance and space. We advise you to delete old ads or unused ads present in your account. You can create new ads, if required.

12. How can I help mauiklan.my?

You can simply advertise mauiklan.my in your social media. We are very thankful for your concern about our services to all.

13. How I can contact mauiklan.my?

If you have any inquiries, please use the "Contact Us" form.